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May 19, 2025 — Redmond, WA
Microsoft advances artificial intelligence by implementing an innovative program. The idea is to create AI “agents” that collaborate and can store data in a way that is scalable. The company announced plans to transform the way people interact using digital tools and technologies. They are planning to introduce memory-capable agents that can work in conjunction with different platforms.
Microsoft adopted Microsoft’s embrace of the Model Context Protocol (MCP), the open standard that was developed by AI startup Anthropic. MCP lets AI systems developed by different developers cooperate. This protocol lays the foundation for the future “agentic web.” In this internet, intelligent digital assistants will manage tasks, share their expertise, and offer more efficient help for users.
Microsoft’s 365 Copilot platform is evolving to help support this ecosystem. With the updated Agent Store that users can use, customers have access to specifically designed AI agents, for example, data analysts or research assistants, and they can even create custom-designed agents based on their company’s requirements.
To improve the efficiency that these agents perform, Microsoft is introducing structured retrieval enhancement. This is a method that permits agents to record and remember user interactions. This feature gives agents the capability to work with their memory, which helps them recall previous conversations without processing huge amounts of information.
The ultimate goal of the company: AI partners that customers can identify and personalize to assist them in their daily tasks at work and at home.
Microsoft’s efforts represent a dramatic change in the AI landscape, shifting from static chatbots to dynamic intelligent assistants that can build relationships based on context.
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